Terms & Conditions

Terms & Conditions

  • 1. WARRANTY. Our products carry a lifetime warranty for material and craftsmanship. We stand behind everything we manufacture and will do whatever necessary to ensure 100 % client satisfaction.

  • 2. PAYMENT. A 50% deposit is required before an order is placed into production. Deposits are nonrefundable. Final payment is due prior to delivery or release of an order. Custom and order less than $1500.00 are due in full at time of order.

  • 3. ORDER ACCURACY. In order to ensure your satisfaction, we require a client signature on all quotes prior to processing. Please review your quote thoroughly for accuracy. We will not be held responsible for discrepancies or custom specifications, even though we assisted in their preparation.

  • 4. LEAD-TIMES. Our normal lead-time for furniture is 8-10 weeks on standard product and 10-12 weeks on custom orders. Our lead-times can vary depending on our production schedule. We do accept orders for expedited production for a premium. All quoted ship dates are estimates only and subject to changes. Orders cannot be cancelled due to longer lead-times.

  • 5. BENCH-MADE. Our furniture is bench-made here in the USA.

  • 6. CANCELLATION. All of our furniture is made to order and cancellation in not an option after 3 days from date order was placed. Orders cannot be cancelled because of longer lead-times.
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